Answer Phones
Brilliant when it first came out (‘be in when your out’ the adverts said) but what they didn’t say is that answer-phones annoy the hell out of the caller, rely on the caller leaving an accurate message (and their phone number)…oh dear lost bookings methinks.
Key Disadvantages
- Impersonal
- Unprofessional
- Irritates customers
- Customer message may not be clear
- Answerphones cannot do availability checks
- Answerphones cannot process bookings
- Incompatible with your website
- Does not make your diary visible to the world!
